About Us

Established in 2001, the Need to Escape is today known as Australia's best value and most comprehensive accommodation site. We are passionate about travel, about our business, and most importantly, about our customers.

Book 365 days a year - don't miss out

Need to Escape offers highly competitive rates for accommodation bookings up to 365 days in advance. You don't have to wait last minute to get a great deal. Often our rates are just as good, or even cheaper than last minute rates.

Because sometimes you need to book in advance.

We understand that for major holiday periods, special events and long weekends, you can't risk leaving your accommodation bookings until the last minute.

We have negotiated special early bird rates for long weekends, special events and major holiday periods. In fact, you can book with us for any date up to a year in advance.

Our customers don't miss out on getting the holiday they want, when they want it.

100% Australian owned and operated

We are proud to be 100% Australian owned and operated. This means we know what Aussie travellers want (because we are travellers ourselves) and if you are visiting us from overseas, we can tell you what's best!

Accommodation for every escape

From five star hotels, boutique hotels to B&B's, caravan and tourist parks, we provide accommodation every time you need to escape with price ranges to suit every budget.

& guess what? We're real people!

Unlike other online accommodation sites, we are real people behind the screen - you can phone our friendly team to book or chat about your requirements:

Monday to Friday:
8.30am to 7.30pm (AEST)

9.00am to 5.00pm (AEST)

9.30am to 5.00pm (AEST)

Please note our call centre is closed for business on national gazetted public holidays, and may operate reduced hours on state or minor public holidays.

Emergency assistance:
For urgent assistance whilst on holiday outside our operating hours, please call our Emergency Customer Care hotline on 1800 738 838 (+61 7 3055 5427 outside of Australia).

We don't just talk customer service, we live it. We were founded on the belief that there was something missing from the eternal search for a great travel deal - YOU!

Escape mail

We look after our fellow escape artists, so join Need to Escape's weekly Escape Mail and you will always be first to know about our great offers.

We'd love to hear from you! Tell us what you think of our site and our service.

Thanks for visiting - go have some fun!

Back to top